shopping

jake raises a http://www.codestore.net/store.nsf/unid/BLOG-20040213?OpenDocument”
>good point about e-commerce sites today. if it doesn’t work first time you
won’t use the vendor again.

well i tried to buy a new http://www.totalpda.co.uk/product4288_37.aspx”>pen/pda stylus
combo earilier in the week from http://www.totalpda.co.uk/”>total pda. the order went through
fine and i got the confirmation e-mail. only then did they mention that because
i had never shopped with them before i had to fax or post then two
utility bills to confirm my name and address before they would ship out the
product. there are two issues with this, i don’t have two utility bills for my
company as it is based at my home, and two it is a huge pain in the a**e. so i
phone and cancelled the order, annoying for me, lost business for them.

i suppose this was aiming to stop credit card fraud, but frankly if that is the
hassle i have to go through to spend 12 pounds then e-commerce has serious
problems.

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