Good service deserves credit

Ever since selling the car the only issue I've had is how to get heavy shopping back home (mainly beers but there are other things as well ;-) ). I thought I had tried all of the online grocery shops, for some reason they don't deliver to my block, I guess because it's a bit of a pain to get into if you don't know where you're going. Anyway I found the online service for Waitrose, called Ocado and put in a fairly hefty order for all of the bulky stuff which is a pain to carry home. Well it arrived this evening, it was early, and the delivery guy couldn't have been more helpful and cheerful to boot. What's more they brought me a free bottle of plonk for being a new customer. It's so nice when a service does exactly what it claims to.